True Water Co
True Water Co

Política de Privacidad

Last update: 20-08-25

 

At True Water CO, accessible from https://truewaterco.com, one of our top priorities is the privacy of our visitors. This Privacy Policy document describes the types of information we collect and record, and how we use it.

If you have additional questions or need more information about our Privacy Policy, please feel free to contact us at: info@truewaterco.com.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to the processing of your data in accordance with the terms outlined here.

Information We Collect

The personal information we may ask you to provide, and the reasons for which you are asked to provide it, will be made clear at the time we request your data.

We may collect personal information such as:

  • Full name
     
  • Email address
     
  • Phone number
     
  • Physical address
     
  • Information submitted through contact forms
     
  • Business data, if applicable (company name, address)
     

If you register for an account, we may also request additional contact and verification details.

How We Use Your Information

We use the collected data for purposes such as:

  • Operating and maintaining our website
     
  • Personalizing and improving user experience
     
  • Developing new products, services, or features
     
  • Communicating with you for customer support, notifications, or promotional purposes
     
  • Sending informational or promotional emails
     
  • Detecting and preventing fraud
     

Log Files

TrueWaterCo.com follows a standard procedure of using log files. These files log visitors when they access the site, including:

  • IP address
     
  • Browser type
     
  • Internet Service Provider (ISP)
     
  • Date and time stamp
     
  • Referring/exit pages
     
  • Number of clicks
     

This information is not linked to personally identifiable data and is used for statistical analysis and site improvement.

Cookies and Similar Technologies

We use cookies to:

  • Remember your preferences
     
  • Improve your browsing experience
     
  • Analyze user behavior on the website
     

You can choose to disable cookies through your browser settings. For more details, visit your browser’s website.

Third-Party Policies and Advertising

Our website may include links or features from third parties (such as Google Ads or social networks). These services may collect data through cookies or other technologies. We have no control over how third parties handle such information. We recommend reviewing their respective privacy policies.

CCPA Privacy Rights (For California Residents)

Under the California Consumer Privacy Act (CCPA), you have the right to:

  • Request details about the personal data we have collected
     
  • Request deletion of your personal data
     
  • Request that we do not sell your personal data
     

To exercise these rights, please contact us. We will respond within 30 days.

GDPR Data Protection Rights (For EU Users)

You are entitled to the following rights:

  • Access your personal data
     
  • Rectify inaccurate information
     
  • Request deletion of your data
     
  • Restrict or object to data processing
     
  • Request data portability
     

To exercise these rights, please contact us at our email address.

Children’s Information

We do not knowingly collect personal information from children under the age of 13. If you believe your child has provided such information on our website, please contact us immediately and we will promptly remove it.

Mobile Terms of Service (SMS)

By signing up for our text messaging service, you agree to receive recurring SMS messages from True Water CO. These may include updates, promotions, or alerts related to your account.

  • We do not charge for this service, but your mobile carrier may apply fees.
     
  • You may cancel your subscription at any time by sending the keyword STOP to the number from which you received the message.
     
  • For assistance, reply with HELP or contact us at info@truewaterco.com.
     

Changes to This Policy

We may update this Privacy Policy from time to time. Significant changes will be communicated through a notice on our website or by email.

For questions, complaints, or requests regarding privacy, please contact us at:
info@truewaterco.com

  • Política de Privacidad

True Water Co

5700 Tennyson Parkway, Suite 300 Plano, Texas 75024

+1 940 305 3739

Copyright © 2025 True Water Co - Todos los derechos reservados.

consentimiento informado

By checking this box, I agree to receive SMS communications related to my account and services, including but not limited to appointment reminders, order updates, and account alerts. Message frequency varies. Message & data rates may apply. Text HELP for help or STOP to cancel. Consent is not a condition of purchase.


By checking this box, I consent to receive promotional SMS messages from True Water Co, including special offers, discounts, and product updates. Message frequency varies. Message & data rates may apply. Text HELP for help or STOP to cancel. Consent is not a condition of purchase.

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